We match each report to the right product and batch and put it on that product's page. When a store asks for a COA, send them the product's link.
Satsuma Gummies
North Shore Botanicals · 30 count
Crescent Analytical · reported 21 Sep 2026
NSB-2609-14_COA.pdfCrescent Analytical · the lab's own fileOpenSample record · fictional brand
The report goes in a folder. The page on your site gets a new row. The QR on the label points where it pointed last year. When a store asks for a file, someone goes and finds it.
That is how a row on a lab results page ends up opening another product's report, and it can sit there until a store asks for the file.
Not filed yet
4 files, none marked current
Lab results
Row 2 opens another product's file
Can you send the current COA for Satsuma Gummies, 30 count? We need it on file before Thursday.
Due Thursday
How it works
Forward the lab's email, or have your lab copy our inbox.
We match it to the right product, size and batch, and the previous report stays available under its batch number. If a match is unclear, we ask you.
The product's link opens the new batch's lab results for stores, distributors and inspectors. Nothing on your site or your stores' pages changes.
Satsuma Gummies
North Shore Botanicals · 30 count
Sample record · fictional brand
We don't grade lab results or tell you what any rule requires.
The product record
Each product has one record at one link that never changes. For a real product it shows the brand, barcode, current batch, lab, report date and the markets you list, with a link to the lab's own PDF. Reports for older batches stay on it.
Satsuma Gummies
North Shore Botanicals · 30 count
Sample record · fictional brand
Sample record. The report is a watermarked demonstration, not real lab results.
We work from the reports you send. Your account lists each product we hold no report for, and each one where we hold only an older report, so you know what to send.
What we need from you
We hold no certificate
Send us the certificate for these, or tell us they are discontinued.
We hold only an older certificate
Send the certificate for the batch you are selling now and we will file it as the current one.
Sample account · fictional brand
Also on Relay
Point a QR code you control at the product's address. Paste a batch search box on your site once. Stores paste the product's link once, with no account. Anyone can look up a barcode or batch number at rdrelay.com/lookup.
Satsuma Gummies
North Shore Botanicals · 30 count
Sample record · fictional brand
If your package has a QR code you control, point it at the product's Relay address. A new batch does not change that address.
How it worksA batch search box, pasted once. Type the batch number, get that batch's report.
Embed guide$28.00
Add to cartLab Resultsrdrelay.com/c/0099990000121Read from the live record when this page is built.
Lab reports on file
Each one filed to a product, size and batch.
Flag the batch, or every batch. Until you clear it, the product's link shows your notice naming that batch. Relay emails the stores whose catalog on Relay lists the product, or the stores connected to you if none does, and their distributors, and records which emails arrived. Stores Relay has no record of are not told, so tell them yourself.
The brand flags the batch
The link shows the notice first
Satsuma Gummies
Batch NSB-2609-14
Retailer removes the product from sale and holds the affected product. Not to be sold or disposed of, pending further instructions.
Emailed to the stores whose catalog lists it
To: stores whose catalog lists Satsuma Gummies
Recall notice: Satsuma Gummies, batch NSB-2609-14
Action: Hold. Remove from sale and hold the affected product.
Sample · NSB-2609-14
One board for every account's permit, sorted by expiry date, with email alerts from 60 days out for every permit except a resale certificate. Relay does not check permits with the issuing agency.
| Account | Location | Jurisdiction | Permit | Status | Expires | Days left |
|---|---|---|---|---|---|---|
| Retailer 2 | Baton Rouge | Louisiana | State retail | 41 days | 09 Nov 2026 | 41 |
| Retailer 6 | Lafayette | Louisiana | State retail | 54 days | 22 Nov 2026 | 54 |
| Retailer 5 | Hammond | Louisiana | State retail | On file | 12 Jan 2027 | 105 |
| Retailer 1 | Covington | Louisiana | State retail | On file | 31 Mar 2027 | 183 |
| Retailer 3 | Mandeville | Louisiana | State retail | On file | 30 Jun 2027 | 274 |
| Retailer 4 | Slidell | Louisiana | State retail | Not on file | — | — |
Each line is a change to the product's page on Relay, with the date and time. When a store, a customer or an inspector asks which report was up on a given day, the answer is here.
22 Sep 2026NSB-2609-14
03 Jul 2026NSB-2606-09
17 Jun 2026NSB-2606-09
Send your product list with barcodes and the COAs you have. In the first week we match everything, hand back one link per product and a list of what is missing. Then you forward each lab email. Setup, then a monthly fee sized to your catalog.
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After that