Satsuma Gummies
Batch NSB-2609-14
ActionHold
Retailer removes the product from sale and holds the affected product. Not to be sold or disposed of, pending further instructions.
rdrelay.com/c/0099990000121Same link
Sample record · fictional brand
What happens to a report from the moment the lab sends it.
And what you do about it, which is not much. Five steps, in order, every time.
One lab email, start to finish.
You send one thing. Everything after it is ours.
| Step | What | What happens | In the sample |
|---|---|---|---|
| 01 | The email | The lab emails the report. You forward it to us, or the lab copies our inbox. That is your part. If the report covers more than one size, or the batch number on it is not the one on the package, we ask you one question. We do not guess. | Received fromThe lab, or forwarded by you FileNSB-2609-14_COA.pdf |
| 02 | The match | A person matches the report to the product, size and batch it names. Not "the gummies": the 30 count, batch NSB-2609-14, as printed on the jar. A 30 count and a 60 count are two records, because someone is holding one or the other. The file is checked before anything goes live. A folder link, a viewer page, or a file with missing pages is caught here. | Matched to0099990000121 · 30 count LabCrescent Analytical |
| 03 | The link | Every product has one permanent address, keyed to its barcode. That is what goes on the label, on your site and on the store's page. It does not change when the batch does. The document behind it does. The new report is current within two business days. Nobody re-uploads, re-sends or reprints anything. See a sample record. | The address on the labelrdrelay.com/c/0099990000121Current |
| 04 | The older batch | Its report stays findable by the batch number on the package. A jar from March gets March's report. A folder cannot do this without someone renaming files and editing a page. It is the thing inspectors and buyers ask for. | Previous batchNSB-2606-09Older batch |
| 05 | The list | Every product and size is either covered by a current report or it is not. You get that as a list in the first week, and in a short note every month: what is on file, what appears to be missing. | ReportedMonthly: on file, and missing |
On the packageThe batch number beside the barcode is what a store or an inspector reads off the package. The link resolves to the document behind that exact batch.
Where it shows up.
The same record, reached from five places.
Satsuma Gummies · permanent linkrdrelay.com/c/0099990000121
| Where | What it is | What it does |
|---|---|---|
| Your label | One QR or link per product. | Printed once. It survives every batch that follows. |
| Your site | A batch search box. | One paste. Shoppers check the batch in their hand. |
| The store | The store's product page. | Stores paste the link once. Free, no account. |
| Public lookup | Barcode or batch number. | Anyone can resolve a package at rdrelay.com/lookup. |
| Your catalog | Every product, under your name. | Current batch and a search box, on one public page. |
If you pull a batch.
Flag it once. The link serves your notice instead of the report until you clear the flag, and every serve is logged. Stores on record as carrying the product get an email. Distributors see it in their recall view.
The lab's document is the document.
We match, host and keep. We do not grade a result, say whether a product complies with anything, or submit anything to a regulator.
Any accredited lab, as many as you use.
Send us your COAs.
Forward what the lab sent, with your product list. We come back with the records built, the links ready for your labels, and anything still missing named.
Get set up